Effective Date: May 2025
Farias Business Communications (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information with transparency. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, purchase our digital products, or participate in our programs—including The Apology Project, workshops, coaching, and related services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Billing information (processed securely by third-party payment processors)
• Course activity information (e.g., video completion, downloads, progress)
Usage Data
We automatically collect certain information when you visit our website or landing pages, such as:
• IP address
• Browser type and version
• Pages viewed, time spent, click behavior
• Device information
• Referral sources
Cookies & Tracking Tools
We use cookies, pixels, and similar technologies to:
• Improve website performance
• Track user experience
• Support marketing (email, ads, retargeting)
These tools may be set by third-party providers such as GoHighLevel, Google Analytics, Meta (Facebook/Instagram), or email marketing platforms.
2. How We Use Your Information
We use your information to:
• Deliver digital products (including The Apology Project)
• Process transactions and send purchase confirmations
• Provide customer support
• Send course updates, reminders, and related educational emails
• Send marketing or promotional emails (with your consent)
• Improve our website, services, and user experience
• Comply with legal, tax, and regulatory obligations
3. How We Store and Protect Your Information
Your data is stored securely within GoHighLevel and other third-party systems we use to operate our business.
We use commercially reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure.
4. Information Sharing
We do not sell or rent your personal data.
We may share your information only with trusted third-party service providers who support our business operations, including:
• GoHighLevel (course + CRM platform)
• Stripe or PayPal (payment processors)
• Email marketing tools
• Analytics providers
These providers are contractually obligated to keep your information confidential.
5. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold
• Request corrections or updates
• Request deletion of your information
• Withdraw consent to marketing emails (unsubscribe link included in every email)
To exercise any of these rights, contact us at [email protected].
6. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.
7. Changes to This Policy
We may update this Privacy Policy occasionally.
Changes will be reflected with an updated “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: [email protected]
Website Contact Page: Contact Us