Effective Date: May 2025
By accessing this website, purchasing any of our product, or using any of our services, you agree to these Terms & Conditions (“Terms”).
If you do not agree, please do not use the website or purchase our services.
1. Use of Website & Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
2. Digital Products & Course Access
Instant Access
The Apology Project and other digital materials are delivered immediately upon purchase.
By purchasing, you acknowledge that:
• You receive immediate access
• Access begins the moment the confirmation page or email is delivered
Refunds
Because this is an instantly accessible digital product, all sales are final unless otherwise stated on the specific product page.
However, we believe in treating our customers with fairness and good faith.
For that reason, we offer a 7-day conditional refund window under the following terms:
Eligibility for Refund Consideration
To request a refund, you must demonstrate a good-faith effort to engage with the material. This helps us ensure the policy is used for genuine concerns—not for accessing and duplicating protected content.
A valid refund request must include:
a. Proof of course participation, such as:
• A screenshot showing completed lessons or modules
• Notes, reflections, or workbook entries completed during the course
• A brief explanation of what you attempted and why the program was not a fit
b. A statement confirming you have not downloaded, duplicated, shared, or otherwise distributed any course materials.
c. A signed acknowledgement that access to the course will be revoked upon refund approval.
What Is Not Eligible for Refund
Refunds will not be granted for:
• Change of mind after accessing the course
• Failure to review the course within the 7-day refund window
• Requests made without demonstration of participation
• Claims made after substantial consumption of the material (determined by lesson progress and/or download activity)
• Unauthorized use, copying, or distribution of the course
How to Request a Refund
Email [email protected] within 7 days of purchase with:
• Your full name
• Order email
• Proof of participation (as listed above)
• Your reason for requesting a refund
• Requests submitted without required documentation cannot be considered.
Our Commitment
This policy is designed to be fair, transparent, and respectful to both you and the integrity of our course.
We stand behind the quality of our programs and trust that customers will use this policy in good faith.
License to Use
Your purchase grants you a single-user, non-transferable license to use the material for personal, non-commercial purposes.
You may not:
• Share login credentials
• Reproduce, distribute, or resell the content
• Copy or post content publicly
• Use the materials for your own training programs, coaching, or teaching
• Violation may result in termination of access without refund.
3. Intellectual Property
All content—including videos, worksheets, downloads, frameworks, scripts, graphics, and course materials—is owned by Farias Business Communications and protected under copyright law.
You may not:
• Copy, modify, or adapt any material
• Sell or distribute the content
• Claim any portion of the SORRIE Framework, communication training materials, or course content as your own
4. User Conduct
You agree not to:
• Upload or transmit harmful or malicious code
• Attempt to gain unauthorized access to any part of the site or system
• Interfere with website functionality
• Share inappropriate or harmful content inside any course community (if applicable)
We may remove anyone who violates these terms without refund.
5. Third-Party Services
Our website may include links to third-party websites or use third-party platforms (GoHighLevel, Stripe, etc.).
We are not responsible for their content, policies, or actions.
6. Disclaimers
No Guarantees
We do not guarantee:
• Specific communication outcomes
• Relationship outcomes
• Business or personal success
• Any particular result
Your results depend on your participation, application, and personal circumstances.
Not Medical, Legal, or Psychological Advice
Our communication training is educational and informational—not therapy, medical advice, or legal advice.
7. Limitation of Liability
To the fullest extent permitted by law, Farias Business Communications is not liable for any:
•Indirect or incidental damages
• Loss of data
• Loss of profits
• Emotional, relational, or interpersonal consequences resulting from use of our content
Your sole remedy is to discontinue use of our services.
8. Modifications
We may update these Terms at any time.
Continued use of the website or services indicates acceptance of these changes.
9. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.
10. Contact Us
If you have questions regarding these Terms, contact us:
Email: [email protected]
Website Contact Page: Contact Us