Effective Date: April 2026
By accessing this website, purchasing any product, enrolling in any program, or using any service offered by Farias Business Communications (“we,” “our,” or “us”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
1. Use of Website and Services
You agree to use our website, content, products, and services only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the site.
2. Services Covered by These Terms
These Terms apply to all offerings made available by Farias Business Communications, including but not limited to:
• digital products
• downloadable resources
• online courses
• workshops and trainings
• private coaching
• consulting services
• email content and related materials
3. Purchases and Payment
By making a purchase, you agree to provide accurate and complete payment and contact information. Payments are processed through third-party payment providers. We do not store full payment card information on our own servers.
All prices are listed in U.S. dollars unless otherwise stated.
4. Digital Products and Access
Some products and materials are delivered immediately after purchase. By purchasing a digital product, you acknowledge that access may begin as soon as your order is completed and confirmation is delivered.
Because digital materials can be accessed immediately, all sales are generally final unless a specific offer or sales page states otherwise.
5. Refund Policy
We believe in treating customers fairly and in good faith.
Unless otherwise stated on the relevant sales page, digital products may be eligible for refund consideration within 7 days of purchase, subject to the conditions below.
To request a refund, you must submit your request within 7 days and provide:
• Your full name
• The email address used for purchase
• Your reason for requesting a refund
• Evidence of good-faith participation, where applicable, such as completed lessons, notes, workbook pages, or a brief explanation of what you implemented and why the product was not a fit
You may also be asked to confirm that you have not copied, shared, downloaded for redistribution, duplicated, or otherwise misused the materials.
• Refunds will not be granted for:
• Change of mind after access has been provided
• Failure to review the product within the refund window
• Requests submitted without the required information
• Substantial consumption of the material
• Unauthorized copying, sharing, or distribution of the content
If a refund is approved, access to the refunded product, program, or materials may be revoked.
Refund requests should be sent to: [email protected]
6. Coaching, Consulting, and Live Services
For private coaching, consulting, workshops, or other live services, any payment terms, cancellation terms, rescheduling policies, or refund terms stated on the applicable sales page, proposal, invoice, or agreement will control.
Unless otherwise stated in writing, purchased coaching sessions and service packages are non-transferable.
7. License and Permitted Use
When you purchase or access our materials, you are granted a limited, revocable, non-exclusive, non-transferable license for your personal or internal business use only, unless otherwise stated in writing.
You may not:
• Share login credentials
• Reproduce, copy, or distribute our materials
• Resell, sublicense, or commercially exploit any content
• Post proprietary materials publicly
• Use our content, frameworks, worksheets, or training materials in your own teaching, coaching, or consulting without written permission
Any unauthorized use may result in termination of access without refund and may also result in legal action.
8. Intellectual Property
All website content and materials provided through our products and services, including but not limited to text, videos, downloads, worksheets, frameworks, scripts, graphics, branding, course content, and training materials, are the intellectual property of Farias Business Communications unless otherwise stated.
This includes the SORRIE™ Framework and related communication materials.
You may not copy, modify, adapt, republish, distribute, sell, or create derivative works from our content without prior written permission.
9. User Conduct
You agree not to:
• upload or transmit malicious code
• interfere with website functionality or security
• attempt unauthorized access to any part of our site, systems, or accounts
• impersonate another person
• use our services in a way that is abusive, unlawful, or harmful
• post or share inappropriate, defamatory, or harmful material in any course, group, or community area
We reserve the right to suspend or terminate access for violations of these Terms.
10. Third-Party Platforms and Links
Our website and services may use or link to third-party platforms and websites, including payment processors, course platforms, analytics tools, scheduling systems, and social media sites.
We are not responsible for the content, availability, policies, or actions of third parties.
11. No Guarantees
Our services are educational and strategic in nature. We do not guarantee any specific result, including but not limited to:
• communication outcomes
• relationship outcomes
• business outcomes
• organizational outcomes
• personal, professional, or financial results
Results depend on many factors, including your situation, participation, judgment, timing, implementation, and others' actions.
12. Not Legal, Medical, Mental Health, or Financial Advice
Our services are provided for educational and informational purposes only and do not constitute legal, medical, psychological, therapy, tax, or financial advice.
Any decisions you make based on our content or services are your responsibility. You should consult the appropriate licensed professional for advice specific to your situation.
13. Limitation of Liability
To the fullest extent permitted by law, Farias Business Communications will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, products, or services.
This includes, without limitation, damages for:
• loss of profits
• loss of data
• business interruption
• reputational harm
• relational or interpersonal consequences
• emotional distress arising from the use or misuse of our content or services
To the fullest extent permitted by law, our total liability for any claim relating to our products or services will not exceed the amount you paid to us for the specific product or service at issue.
14. Indemnification
You agree to indemnify and hold harmless Farias Business Communications from and against any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights of a third party.
15. Modifications to These Terms
We may update these Terms from time to time. When we do, we will revise the Effective Date above. Continued use of the website or services after updates are posted constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law rules.
17. Contact Us
If you have questions about these Terms, contact us at:
Farias Business Communications
Email: [email protected]
Website: Contact Page